1 reviews | Active since Feb 2012
<p>Hi Mmule</p> <p>I guess the saying is true,time wasted can never be regained. It was really time consuming and a waste of petrol money driving from one Makro to another. If you really strive for efficient service, maybe you should also make your system much user friendly for your staff to be able to transfer the paid amount to other Makro branches and elleviate the stress that one has gone through. I am glad you responded a month later, the issue was resolved after waiting 3 day to get the money reversed to my account. Thanks to crown mine staff they made my purchase easy and even delivered in time. Makro Steuben valley I feel like Kevin was just trying to subotage me and just push his sales,Maybe you should also not strive and push for your sales agent to just sell goods but also provide an exceptional service.I actually feel like I should have been refunded for the delivery since the ups and downs I had to make.</p> <p>Regards<br />Palesa</p>
Thanks you for your feedback and we are sorry to have disappointed you.
When you do visit any of the stores and you have any queries, please do not hesitate to ask for the store Executive Manager and address the issue in store with them, or forward your concern to *** ,or contact our Customer Interaction Centre on ***
We however, understand your dissatisfaction ,it is our goal that every customer leaves Makro delighted with the service they have received.
Regards
Mmule Moropa
Best regards,
Thanks you for your feedback and we are sorry to have disappointed you.
When you do visit any of the stores and you have any queries, please do not hesitate to ask for the store Executive Manager and address the issue in store with them, or forward your concern to *** ,or contact our Customer Interaction Centre on ***
We however, understand your dissatisfaction ,it is our goal that every customer leaves Makro delighted with the service they have received.
Regards
Mmule Moropa
Best regards,
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