ET
Esmari T
1 reviews | Active since Dec 2016
15 Jun 2024, 09:16
Steel on refund
I bought cat food on line on the 26 May, they cancelled 2 box due to lack of stock. They refund me R50 of the money but the 2 box cost R200. So till today I have not received my rest of my refund. Makro short deliver and then only refund some of the money and pockets the rest. I really feel this is the worst customer service you can think of.
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Esmari T's updateReviewer Update
17 Jun 2024, 10:08Thank you for your responses. The problem is what you write and do is two different things. There is no customer service and your online service and delivery is is not up to standard. Quest why in the first place was I short refunded I have asked this question and still no answer. Are you trying to steel from you customer? 2 why has my refund not be processed? You keep on staying it processed on your side but still I do not see the funds in my account. I will never order from Makro again as this is the way you treat your customers.
ET
Esmari T's update17 Jun 2024, 10:08
Reviewer Update
Thank you for your responses. The problem is what you write and do is two different things. There is no customer service and your online service and delivery is is not up to standard. Quest why in the first place was I short refunded I have asked this question and still no answer. Are you trying to steel from you customer? 2 why has my refund not be processed? You keep on staying it processed on your side but still I do not see the funds in my account. I will never order from Makro again as this is the way you treat your customers.