DS
Dillan S

1 reviews | Active since Jan 2014

09 Mar 2015, 14:33

*****ING customers money!!

Dear Customers stay away from makro!! They take your money but provide to client customer service! So I learned the hard way today, after buying a besway/fastset pool, by makro 3 months ago. And it been faulty the entire time, the pump has not been circulating the water well, the top round air ring is constantly blowing down within 3 days. We spoke to your parts manager. But he was useless he says its Makro's jod to do the refund. Meanwhile now the service people have been called and might take up to 21 days. And no refund! I WANT MY MONEY BACK!! I never got the warranty card. It said within 14 days, bt the Guarantee is 6 months! I will go to the CPA about this! I have the right to get my money back! If something is wrong, in this case which is! Markro your a disgrace to the consumers! You took my money quick enough but don't want to give me service!!! I will post all over Facebook ect if I don't get my return! You are doing paying customers in!!! You should be ashamed of yourself!!!!!

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Replies (1)
Makro
Makro's reply10 Mar 2015, 09:20
Official
Hello Etiquette1994 ,


We acknowledge the receipt of your complaint and will revert to you at soonest.


Regards
Makrocare