1 reviews | Active since Aug 2011
STAY AWAY FROM MAKRO, YOUR LIFE WILL BE AT RISK IF YOU DON'T
My wife and I tried to do the right thing by staying at home and buying our goods online as my wife and I are "HIGH RISK" but Makro/Massmart want to put people at high risk and then to make matter worse they ***** your money and force you go out to other reputable retailers so that you can get the goods you had ordered from them in the first place SO STAY AWAY from there on line store, they ***** your money and do not deliver the goods Do not bother to speak to so called "customer service" as all that happens there is they can't give you any information they can't put you through to the store , they can't give you a name or contact number for anyone from Massmart Don't bother to try and phone the store as no one answers and all that happens is you waste all your cell phone air time. Do not bother going to the store as there is total chaos outside the store and they are not doing a single thing as to the prevention of Covid 19 if fact the way they treat people like cattle I would say they are causing cases To the person reading this do not bother to contact me, tell your Managing Director of Massmart that I want a meeting with him, I want to show him the phone bills, the time wasted driving to the store, and the cherry on top I will play him the most of the calls as I have them recorded, so make sure he is available for a few hours as there is a lot of calls If he does not want to meet me, then I will put the calls on social media and let the world know how Massmart SA behaves and if that has no effect I will get hold of Massmart Head office in the USA and play it for them and send them photos of the outside of the store where Marko have forced people to que
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
