Stay away from Makro online store!

<div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> <div dir="auto" style="color: #000000; font-variant-ligatures: normal;">I ordered 2 products on Monday 28th November and immediately after payment i noticed that i was charged twice for delivery. I phoned within 5 minutes of placing the order and requested that the second item be removed. I phoned the following day to follow up and was told that it was indeed removed and that the money has been refunded. I have been checking daily and have received no such refund.</div> <div dir="auto" style="color: #000000; font-variant-ligatures: normal;"> </div> <div dir="auto" style="color: #000000; font-variant-ligatures: normal;">Secondly, the delivery was supposed to have taken place within 3-5 days. I have still not received my order 8 days later. I have been in contact with 3 different customer service agents who all told me they would get back to me and I have not received a single call. </div> <div dir="auto" style="color: #000000; font-variant-ligatures: normal;"> </div> <div dir="auto" style="color: #000000; font-variant-ligatures: normal;">I don't understand how Takealot can have a product delivered from JHB to a residence in CPT in 36 hours (and for free!) yet you guys charge for delivery and then take more than a week with no contact or feedback whatsoever. There is no excuse.</div> <div dir="auto" style="color: #000000; font-variant-ligatures: normal;"> </div> </div>