STAY AWAY FROM MAKRO ONLINE BUYING

Item: Makro
Rating: 1
Author: Gustav C

Now I see why another user advised people never to buy via makro online. The service is utterly disgusting. They are useless in handling queries, to this day more than 30 days since I made purchase my order is still not delivered. Calling the contact Centre is a futile exercise that never yields any result. I vould loose a business deal because of this but they couldn't be bothered.

Helpful (0)

Replies (1)

Makro's replyOfficial

11 May 2020, 09:25

Good day Gustav,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply11 May 2020, 09:25

Official