Stay away from Makro Online!

S here is my story... So I have placed an order with Makro online on the 21st November 2018. I called several times and there was no answer on Friday 8 December a consultant told me, after calling the courier company that delivery will take place on Monday. Tuesday 11 December I call the call centre again and I am told the courier services has not yet collected my stock from the warehouse. Now I am fuming...! I want my money back so I am told it will take up to 7 days.... I need the microwave what do I use in the meantime? Please do not use their online services!!!!!