JR
Johan R

1 reviews | Active since Mar 2014

21 Jun 2022, 08:49

Stay away from Makro!

Bought a Playstation controller on 5/12/21 at Makro Amanzimtoti. Took the controller back today as it is not working anymore. Only to get told that the warranty expired on the 6th of June....so I am a few days late. Went into the shop and bought a new controller, asked about the warranty and was told 12 months, then 6 months so not sure what it is. Am I going to be sorry I bought a controller from Makro again in 6 months? Most probably if this is how they treat regular customers...did not look at the controller just said sorry out of warranty. Makro Customer Service contacted me on Tuesday. They assured me that a Manager from Makro Amanzimtoti will contact me and sort out my problem. It is a week later and no reply.... Maybe just take my business somewhere else. Sad service.

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Replies (1)
JR
Johan R's update23 Jun 2022, 11:08
Reviewer Update
Thank you to Makro Amanzimtoti for sorting out my problem!