Stay as far away as you can. Makro won't refund cancelled online order.

For the love of all that is holy, please never subject yourself to the Makro online shopping experience. A week after placing an online order I followed up and found that no action whatsoever has been taken on the order. I subsequently cancelled my order. It is now 3 weeks later and I still have not received my refund. I have cumulatively spent HOURS on hold waiting for the Makro call centre to answer their phone, only to be disconnected seconds after reaching an agent. I was even dumb enough to go and buy what I needed in-store. Now I am out of pocket for double the amount with no recourse. I'm at the end of my rope. I do not have time to chase after them to get them to do their job. As it stands now it looks a lot like *****.