Spoilt goods on shelf

 Good day Karyn,

Trust you are well. 

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service. 

Please be advised that we are currently liaising with our management team regarding your experience and will be sure to revert with feedback shortly. Kindly note that feedback will be provided within the next 24-48 hours. 

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day further.

Kind regards
Makro Hellopeter Team