1 reviews | Active since Oct 2016

08 Jan 2017, 15:39

Spent over 5k and manager refused to give discount

<p>I received an sms from Makro wishing me a happy birthday with a rands off voucher and the manager refused to increase the rands off amount. I spent over 5.2k and honestly feel that managers can use their discretion and give discounts. I will never shop at Makro Silverlakes again. And I will ensure my grandfather who buys in bulk every month not to buy there as well. </p>

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Replies (1)
Makro
Makro's reply12 Jan 2017, 13:19
Official

Thank you for allowing our Food Manager ( Leon Baasden) the opportunity to speak to you and apologise for the service received from us.

You will be offered a discount on your next visit to the store.

It is our goal to retain you as a satisfied customer

Regards

Mmule Moropa