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Puseletso M
1 reviews | Active since Dec 2020
09 Sept 2026, 21:16
Special gift not received
I bought 24 savanna which are on special to go with a ball n other items the guy who was assisting me said i will get a gift at the tellers but they didn't give me that ball. Can they please deliver that to my house
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Makro's replyOfficial
10 Sept 2026, 14:26Hi Puseletso,
Thank you for reaching out to us.
Please accept our sincerest apologies for the inconvenience and frustration caused by your experience with your purchase. We understand how disappointing this must be and appreciate the opportunity to assist.
Thank you for taking the time to speak with us and for accepting our call.
Please note that the matter has been escalated to the relevant department for further investigation. The team will review the details of your query and provide feedback as soon as possible. We will remain engaged and ensure that you receive an update once additional information becomes available.
Thank you for your patience and understanding while we work towards resolving this matter.
Kind regards,Makro Social Media Team
Thank you for reaching out to us.
Please accept our sincerest apologies for the inconvenience and frustration caused by your experience with your purchase. We understand how disappointing this must be and appreciate the opportunity to assist.
Thank you for taking the time to speak with us and for accepting our call.
Please note that the matter has been escalated to the relevant department for further investigation. The team will review the details of your query and provide feedback as soon as possible. We will remain engaged and ensure that you receive an update once additional information becomes available.
Thank you for your patience and understanding while we work towards resolving this matter.
Kind regards,Makro Social Media Team
Best regards,
Makro's reply10 Sept 2026, 14:26
Official
Hi Puseletso,
Thank you for reaching out to us.
Please accept our sincerest apologies for the inconvenience and frustration caused by your experience with your purchase. We understand how disappointing this must be and appreciate the opportunity to assist.
Thank you for taking the time to speak with us and for accepting our call.
Please note that the matter has been escalated to the relevant department for further investigation. The team will review the details of your query and provide feedback as soon as possible. We will remain engaged and ensure that you receive an update once additional information becomes available.
Thank you for your patience and understanding while we work towards resolving this matter.
Kind regards,Makro Social Media Team
Thank you for reaching out to us.
Please accept our sincerest apologies for the inconvenience and frustration caused by your experience with your purchase. We understand how disappointing this must be and appreciate the opportunity to assist.
Thank you for taking the time to speak with us and for accepting our call.
Please note that the matter has been escalated to the relevant department for further investigation. The team will review the details of your query and provide feedback as soon as possible. We will remain engaged and ensure that you receive an update once additional information becomes available.
Thank you for your patience and understanding while we work towards resolving this matter.
Kind regards,Makro Social Media Team
Best regards,