FK
Faeeza K

1 reviews | Active since Oct 2014

07 Mar 2017, 12:51

Sour Milk - Makro brand

<p>I bought milk from Makro Woodmead with an expiry date of April 2017. When I opened the milk the mild was off. I called the number on the box (makro customer care line) and i either get cutt off being transferred to the woodmead brach or am told to call them directly. When i do no one answers or the "person" i should speak to is not there and I should call back. Been trying to get this resolved since 2 weeks ago.</p>

0
Replies (3)
Makro
Makro's reply09 Mar 2017, 07:13
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply09 Mar 2017, 07:14
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply15 Mar 2017, 11:15
Official

Good day

Thank you for your enquiry and apologies for the late response. I understand that Aubrey the Woodmead customer service manager has been in contact with you and the issue is now resolved.

Regards

Mbali Makhanya