KN
Khensani N
1 reviews | Active since Jul 2017
26 Apr 2019, 13:34
Solar panel
So I bought GD-8017 plus solar kit online , I needed it for my mother I wanted to take it home for easter holidays. The package did arrive before the holiday and I was so happy, but when I opened it everything was fine besides the solar panel. Immediately I sent an email notify them about the cracked panel even attached a picture. My order number MAK ********** , the worst is that it's my first time odering with them online. Kindly help I paid full price.
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Replies (6)
Makro's replyOfficial
26 Apr 2019, 14:34Good day Khensani
Thank you for your feedback.
We are sorry for the experience and service you received with regards to the solar panel you purchased from our Makro store. We understand your frustrations as the fridge did not meet your expectations.
Kindly be advised that your feedback was forwarded to the relevant department at the store and our suppliers for this to be looked into.
We will be calling you in the course of the day to assist and look forward to a speedy resolution. Kind Regards Makro Hellopeter Team.
Thank you for your feedback.
We are sorry for the experience and service you received with regards to the solar panel you purchased from our Makro store. We understand your frustrations as the fridge did not meet your expectations.
Kindly be advised that your feedback was forwarded to the relevant department at the store and our suppliers for this to be looked into.
We will be calling you in the course of the day to assist and look forward to a speedy resolution. Kind Regards Makro Hellopeter Team.
Best regards,
Makro's reply26 Apr 2019, 14:34
Official
Good day Khensani
Thank you for your feedback.
We are sorry for the experience and service you received with regards to the solar panel you purchased from our Makro store. We understand your frustrations as the fridge did not meet your expectations.
Kindly be advised that your feedback was forwarded to the relevant department at the store and our suppliers for this to be looked into.
We will be calling you in the course of the day to assist and look forward to a speedy resolution. Kind Regards Makro Hellopeter Team.
Thank you for your feedback.
We are sorry for the experience and service you received with regards to the solar panel you purchased from our Makro store. We understand your frustrations as the fridge did not meet your expectations.
Kindly be advised that your feedback was forwarded to the relevant department at the store and our suppliers for this to be looked into.
We will be calling you in the course of the day to assist and look forward to a speedy resolution. Kind Regards Makro Hellopeter Team.
Best regards,
KN
Khensani N's updateReviewer Update
26 Apr 2019, 14:39What fridge did not meet my expectations?
KN
Khensani N's update26 Apr 2019, 14:39
Reviewer Update
What fridge did not meet my expectations?
Makro's replyOfficial
26 Apr 2019, 14:45Good day Khensani
Apologies for the misprint.
Kindly note that we are currently in touch with our supplier in order to resolve the matter at hand.
We will revert with feedback as soon as received.
Warm regards
Makro Support Team
Apologies for the misprint.
Kindly note that we are currently in touch with our supplier in order to resolve the matter at hand.
We will revert with feedback as soon as received.
Warm regards
Makro Support Team
Best regards,
Makro's reply26 Apr 2019, 14:45
Official
Good day Khensani
Apologies for the misprint.
Kindly note that we are currently in touch with our supplier in order to resolve the matter at hand.
We will revert with feedback as soon as received.
Warm regards
Makro Support Team
Apologies for the misprint.
Kindly note that we are currently in touch with our supplier in order to resolve the matter at hand.
We will revert with feedback as soon as received.
Warm regards
Makro Support Team
Best regards,
KN
Khensani N's updateReviewer Update
26 Apr 2019, 14:48Ok thanks
KN
Khensani N's update26 Apr 2019, 14:48
Reviewer Update
Ok thanks
Makro's replyOfficial
26 Apr 2019, 15:05Good day Khensani,
Kindly note that the collection of your item will take place on Monday and we will forward you the waybill shortly.
We also tried calling you to inform you of this but it seems like we are experiencing some technical issues with our telephone lines.
Thanks
Makro Support Team.
Kindly note that the collection of your item will take place on Monday and we will forward you the waybill shortly.
We also tried calling you to inform you of this but it seems like we are experiencing some technical issues with our telephone lines.
Thanks
Makro Support Team.
Best regards,
Makro's reply26 Apr 2019, 15:05
Official
Good day Khensani,
Kindly note that the collection of your item will take place on Monday and we will forward you the waybill shortly.
We also tried calling you to inform you of this but it seems like we are experiencing some technical issues with our telephone lines.
Thanks
Makro Support Team.
Kindly note that the collection of your item will take place on Monday and we will forward you the waybill shortly.
We also tried calling you to inform you of this but it seems like we are experiencing some technical issues with our telephone lines.
Thanks
Makro Support Team.
Best regards,
KN
Khensani N's updateReviewer Update
26 Apr 2019, 15:09Thanks for the the efforts
KN
Khensani N's update26 Apr 2019, 15:09
Reviewer Update
Thanks for the the efforts