1 reviews | Active since Jan 2020
So tired of Makro!!!!!!!!
So tired of Makro!!!! My husband was put on temporary layoff because of lockdown so we could not pay our accout, we app**** for our credit insurance to pay out almost 2 months ago but haven't heard any feed back so we phoned to find out what is going on because we would get calls everyday from Makro credit wanting money and we were told that our credit insurance was approved and payed out but that is not the case because we still get calls from Makro wanting money my husbands credit score was also affected by this because Makro speaks out of 2 months.This is not my only problem with Makro the other problem has been going on since last year with out any luck from Makro sorting it out. Once again I am tired of Makro hopefully oneday this will get sorted
Trust you are well.
Thank you for reaching out to us on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us. Kindly note that we have sent your complaint through to senior management for further and urgent assistance on this matter. We will continue to follow-up so that we are able to have the matter addressed and resolved as urgently as possible.
Once again, we do apologize for the inconvenience caused throughout your online journey with us.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
Trust you are well.
Thank you for reaching out to us on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us. Kindly note that we have sent your complaint through to senior management for further and urgent assistance on this matter. We will continue to follow-up so that we are able to have the matter addressed and resolved as urgently as possible.
Once again, we do apologize for the inconvenience caused throughout your online journey with us.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team