CA
Cnowie A

1 reviews | Active since Dec 2016

09 Dec 2016, 11:43

So dissapointed

<p>On the 25th of November (black friday) i shopped online for a laptop and when i was checking out to make payment ..i was told the product is out of stock. called into the call centre and i was told the same deal will be available on sunday which was the 27th and i just have to wake up at 00:01 so that i can get it before its out of stock again did that and when i purchased it was told its out of stock again later that day called the call centre and the advisor was not that helpful he just told me there will be other deals like that..i was so dissapointed and im never shopping at makro ever again and they dont know how to treat customers</p>

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Replies (1)
Makro
Makro's reply14 Dec 2016, 07:50
Official

Thank you for telling informing us why our service did not meet with your expectations.

I believe our online support agent ( Endrick Rikhotso) has been in contact with you and all issues raised with us have been resolved.

Please accept our apology for any inconvenience caused.

It is our goal to retain you as a satisfied customer.

Regards

Mmule Moropa

Best regards,