sK
sisanda K

1 reviews | Active since Apr 2015

31 May 2016, 07:57

so disappointed with makro

<p>Am so disappointed with Makro I settled my account on the 9th and I got an email confirmation after an sms I went on my transunion and it still shows that am owing Makro and I made an followup with Ziyanda who was not helpful at all.she told ne to print and email the transunion statement that will take 21 days for her to clear it on top of the the 22 days that I waited after payment wish is not fair for me because the reason for me paying up my account was for me to clear my credit record.</p>

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Replies (1)
Makro
Makro's reply02 Jun 2016, 13:35
Official

Thank you for taking time to contact us.

As your complaint is a legal matter, it has been forwarded to RCS for their attention . RCS is the credit provider that underwrites our Credit Card division in compliance with NCA Rules and Regulations.

Please contact our Customer Service Department if you have any further queries.

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Regards

Mmule Moropa