So disappointed in Makro Woodmead

So disappointed in Makro Woodmead

I get all my stock at Makro and I've been buying for years. I bought items marked R149 on the shelf and was charged R264. I noticed this when I was now out of town packing the stock into my shelves and checking against the receipt as my stores are in the bunduz.

I called the store for two weeks to rectify this and at each call I was given an ail address that never worked. Spoke to two female managers and one male. They were all so useless.

I decided to drive to JHB to resolve this and it took them over an hour to note their mistake and conclude to refund me. THE WPRST PART ABOUT IT IS THAT THE ITEMS ARE STILLARLED FOR A LOWER PRICE ON THE SHELF AND THE ****** STAFF CAN'T SEE IT! I showed the manager who had no care and was busy playing on his phone and denying receipt of any of my emails. No compensation whatsoever or an apology yet I spent so much on calls and fuel to resolve this mess, they definitely don't think I drove back just for a mere R200!

It's no wonder why Mass Mart is going down the slide. It's going to get worse, when waiting at the till for my money, there was four more complaints and people wanting to see the manager with various digruntlemants that range from staff being rude to management just not giving a damn.

I'm definitely taking this further, the shopper in Woodmead is affluent and deserves better, we won't stand for this. The brand will certainly be affected, I cannot run such a loss on their behalf yet they are at fault.