slow in paying refund

Item: Makro
Rating: 1
Author: Anne O

By accident I placed an online order .... Within the hour I contacted Makro online, Feedback came on the 11th March!! 15th March I reminded Makro again that same day I was informed that the refund had been put in place and should take 2 - 7 working days. We are now 8 working days later and still no return of funds.

Speed up my refund MOST URGENTLY

Helpful (0)

Replies (3)

Anne O's updateReviewer Update

27 Mar 2018, 11:59

I was informed that i was called several times lst wk how to solve this. I live in an area with bad cell phone reception, why cant you answer through email ???

Anne O's update27 Mar 2018, 11:59

Reviewer Update

I was informed that i was called several times lst wk how to solve this. I live in an area with bad cell phone reception, why cant you answer through email ???

Makro's replyOfficial

28 Mar 2018, 16:41

Thank you for your complaint . For further assistance .Please provide us with the following details.

Your contact details

Makro card number

Which Branch is responsible for your complaint

Regards

Mbali Makhanya

Makro's reply28 Mar 2018, 16:41

Official