Slow delivery

Realy dissapointed with the new courier you are using. With courier guy my Makro direct orders was ALWAYS delivered within 1 or 2 days,never waited this long for a delivery. Since 11 July my order has been ready for delivery and untill now 16 July still waiting.Its been with your new vallue courier since 14 July yet still not out for delivery even. This is very dissapointing as not even deliveries from your 3rd party orders takes this long to be delivered.You should consider switching back to Courier guy as this delay in delivery time is realy dissapointing. I phoned and emailed on Monday 14 July customer service,online support and even the Nelspruit branch and littarely begged if delivery can please take place by latest 17 July as I am in desperate need of the airbeds needed for the 17th for a family gathering,and I knew with previous orders and experience I can rely on Makro for faster delivery than Takealot,always within 1 or 2 days from Makro,but now it seems that it wont be delivered by the 17th and thats very dissapointing geniunly.The delivery was ALWAYS fast and reliable and now with the new courier they are using it gets delayed to the max.At this stage I might as well cancel my order and request a refund as if the items is not delivered by the 17th it would be of no use to me.