1 reviews | Active since Jul 2011
slow and wrong responce to faulty goods in garentee
<p>I bought a brand new stoep heater month or two back. Took it to Gape Gate on Saterday to get my money back or new one,bexause of faulty knop. I must 95 persent of time hold the knop in for heater to burn. I wanted my money back or new one. Your policy says within 10 days you will give me feedback. If I do not hear with in 10 days at Monday then I want my money back. Your policy does not state 21 days as per your service centre. It states within 10 days I will and shall receive an outcome on your website. Repair number ********** . Please come back to me on my cell. ********** 609</p>
Thank you for alerting us on your complaint. Please accept our apologies for the inconvenience we have caused. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mmule Moropa
Thank you for alerting us on your complaint. Please accept our apologies for the inconvenience we have caused. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mmule Moropa
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the patio heater purchase at our Cape Gate store.
I believe you have been credited.
We apologise for any inconvenience and trust you will continue to use our products with confidence.
Regards
Mmule Moropa
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the patio heater purchase at our Cape Gate store.
I believe you have been credited.
We apologise for any inconvenience and trust you will continue to use our products with confidence.
Regards
Mmule Moropa