mM
matshepo M

1 reviews | Active since Jul 2010

05 Sept 2020, 12:24

Sivuyile Seyothula for manager

I would like to express my gratitude for the outstanding service and support provided to me, eventually, after many months of misery dealing with Makro and back n forth's together with the CPA involved, special thanks to Sivuyile Seyothula (Consultant Makro SA). He was incredibly knowledgeable and dealt with my issues extremely well. His outstanding consumer service skills were indeed evident and dealt with the specific issues that I have been facing.

Makro management failed to contact me on several occasions and I have honestly lost hope with Makro. Sivuyile is a true asset to Makro. You no longer find such great service nowadays. I am grateful for his help and all efforts put together. This is my first "good" experience I have had with Makro. Thank you Sivuyile. I really hope this message reaches his manager and the rest of Makro's management.

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Replies (1)
Makro
Makro's reply06 Sept 2020, 20:26
Official
Good evening Matshepo, 

Thank you for your review on our Hellopeter platform. 

We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with one of our associates.

We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!

Thank you again and we hope you have a lovely day further.

Kind regards,
Makro Hellopeter Team