Siemens dishwasher

<p>Six weeks ago I attempted to buy an AEG dishwasher from Makro’s Online Exclusive. The dishwasher in question was advertised at R5499. The Online Exclusive purchasing agreement is “Delivery of this special order may take up to 21 days” After day 16, I made 6 calls to their Online Exclusive call centre to try to find out what the problem was with my order. After 5 promises of “going to call me back within 30 minutes”, I eventually did get a call back indicating that the specific model of the AEG dishwasher was no longer available. Makro was going to offer me a Siemens dishwasher to the value of R8499 (model SN25D273EU) to make up for my inconvenience. I was quite happy with that and they delivered 6 days later. After unpacking and installing it, I found that there was no English manual on how to use it. French, German, Dutch yes but no English. I basically worked out on how to use it until such time that I could download the English version which I tried to do today. (4 days later) To my horror, I could NOT find an English version of the manual but even worse was the fact that the specific model sold for between R5099 and R5299 at Direct Deals and Find Your Deal. I have spent hundreds of thousands of Rands at Makro in the past and have received good service so I am truly disgusted in the way I have been treated in connection with this purchase. This is NOT GOOD ENOUGH from a respected retailer.</p>