CT
Cobus T
1 reviews | Active since Jan 2019
23 Jan 2019, 14:17
Sick of Makro
So after receiving Prompt response from Makro after my initial post, that have since gone missing... And replying to their request for the order nr etc, ABSOLUTELY NOTHING EVER SINCE. Is there some sort of body that handles these issues?Should we go to the police and do a case!?
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
24 Jan 2019, 13:09 Hi Cobus Tromp
Thank you for your feedback.
I'm sorry for the service you've received. This is definitely not the type of service we want any of our customers to experience.
We will address this matter with the relevant parties, to ensure that corrective measures are put in place to better our customer experience.
Once we have feedback, we will contact you.
Thank you for your patience in this matter.
Kind regards,
Tebogo
Thank you for your feedback.
I'm sorry for the service you've received. This is definitely not the type of service we want any of our customers to experience.
We will address this matter with the relevant parties, to ensure that corrective measures are put in place to better our customer experience.
Once we have feedback, we will contact you.
Thank you for your patience in this matter.
Kind regards,
Tebogo
Makro's reply24 Jan 2019, 13:09
Official
Hi Cobus Tromp
Thank you for your feedback.
I'm sorry for the service you've received. This is definitely not the type of service we want any of our customers to experience.
We will address this matter with the relevant parties, to ensure that corrective measures are put in place to better our customer experience.
Once we have feedback, we will contact you.
Thank you for your patience in this matter.
Kind regards,
Tebogo
Thank you for your feedback.
I'm sorry for the service you've received. This is definitely not the type of service we want any of our customers to experience.
We will address this matter with the relevant parties, to ensure that corrective measures are put in place to better our customer experience.
Once we have feedback, we will contact you.
Thank you for your patience in this matter.
Kind regards,
Tebogo