Sick and tired of Makro and its useless online platform - find someone better to manage it!

Ordered 12x6 coke zero packs on promo (same day promo started) and 12 packs of Monster sugar free, almost all cancelled, every other email is a cancellation email due to not stock. But you dont cancel them same day or the next day you cancel it or the day its supposed to be delivered - the day of the event I needed them for. Leaving me totally unprepared and yet you have kept the money I have paid for them and I must wait another week plus for my money back for this function. Every time I order from Makro you cancel and short deliver. Im just so sick of it - will you never create a capable team to run your online platform? How many years will this take to get right? We cant trust you anymore Makro! Look at your one star rating reviews is this not enough for you to all realize that there is a big problem in this department. I mean your a massive fortune 500 company - yet you cannot get one platform right, smaller companies are running circles around you. I will take my business to the cash and carries or takealot - they are just as cheap but with the added benefit for not adverting what they dont have stock of! Catch a wake up Makro, your just another typical disappointing South African brand now! You dont even have to bother replying this or contacting me, I have lost total interest in Makro. Just refund my money let me be on my way to greener pastures.