EP
Elmarie P
1 reviews | Active since Nov 2024
15 Nov 2024, 12:28
SHREDDER Makro
Good day, We have absolutely no feedback from Makro since October 2024. They gave is a Order number MAK***. I Contacted this number few times *** Where they took my number and said manager will contact me back . Since now no Feedback at all. We need urgent feedback regarding Shredder we need to fix urgently as it has been out of order for almost months now. We are running a retirement village. Please contact me urgently on *** or *** for feedback. Thank you.
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Makro's replyOfficial
17 Nov 2024, 15:50Hi Elmarie,
Thank you for reaching out to us regarding the warranty for your product. We apologize for the delay in providing you with a definitive answer.
We have escalated your inquiry to the relevant department and are currently awaiting their feedback. We understand how important this information is to you and regret any inconvenience this delay may have caused.
As soon as we receive an update, we will inform you immediately. Thank you for your patience and understanding. If you have any further questions or need additional assistance in the meantime, please do not hesitate to contact us.
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Thank you for reaching out to us regarding the warranty for your product. We apologize for the delay in providing you with a definitive answer.
We have escalated your inquiry to the relevant department and are currently awaiting their feedback. We understand how important this information is to you and regret any inconvenience this delay may have caused.
As soon as we receive an update, we will inform you immediately. Thank you for your patience and understanding. If you have any further questions or need additional assistance in the meantime, please do not hesitate to contact us.
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Best regards,
Makro's reply17 Nov 2024, 15:50
Official
Hi Elmarie,
Thank you for reaching out to us regarding the warranty for your product. We apologize for the delay in providing you with a definitive answer.
We have escalated your inquiry to the relevant department and are currently awaiting their feedback. We understand how important this information is to you and regret any inconvenience this delay may have caused.
As soon as we receive an update, we will inform you immediately. Thank you for your patience and understanding. If you have any further questions or need additional assistance in the meantime, please do not hesitate to contact us.
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Thank you for reaching out to us regarding the warranty for your product. We apologize for the delay in providing you with a definitive answer.
We have escalated your inquiry to the relevant department and are currently awaiting their feedback. We understand how important this information is to you and regret any inconvenience this delay may have caused.
As soon as we receive an update, we will inform you immediately. Thank you for your patience and understanding. If you have any further questions or need additional assistance in the meantime, please do not hesitate to contact us.
Regards,
Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A division of MASSMART Holdings Limited
Best regards,