Shockingly pathetic service

On Tuesday our LG Smart TV that we had purchased from Makro 7 months ago just stopped working. My husband went into Makro on Tuesday afternoon with the receipt to the TV department to ask for assistance. Your staff didn't seem to know what to do and eventually took down the details and said they would call him back. Till now no call. I eventually went into the LG store at Willowbridge to ask them for assistance and they logged my complaint with LG who sent out a technician yesterday only to be told the tv of 7 months that's still within its warranty period needs a replacement part that needs to be ordered and will take 5 days for the part to get here. So we just need to accept being inconvenienced and watching the walls because of a faulty product that's been sold to us because they need to order the part as the model of tv is no longer on the market. Makro in the meantime has sold this product and completely washed its hands of this. So let me just tell you now whats going to happen. If I do not get a replacement or a call from Makro by tomorrow then I will personally come throw you guys with this R10000 piece of **** that's been sold to me.