BM
Brian M

1 reviews | Active since Sept 2010

27 Jul 2015, 16:46

Shocking!! Still no response!

I visited the store on the 16th of July and purchased a couple of thing. Two of the items where priced incorrectly. A pan and a laptop. I first noticed the pan was incorrectly marked with a difference of R50. I took the staff member to the shelf to show her. They agreed but when the supervisor had to override, she was so rude and I felt so embarrassed. Then the laptop was R1800 different! I showed her the price and she said that the staff member put the wrong price in there. She refused to help me and I left. I call the store manager and she said they would get back to me. No one even bothered. I tried one more time by calling customer care and Yolanda promised me someone would call. nothing! What a ******* company to buy from!<br> <br> Who ever reads this do not buy at Makro. You are wasting time and money! People make mistakes but come on, at least return a call...... Pathetic!

0
Replies (1)
Makro
Makro's reply28 Jul 2015, 11:40
Official
Hello brianMcp,


We acknowledge the receipt of your complaint and will revert to you at soonest.


Regards
Makrocare

Best regards,