SHOCKING SERVICE FROM ONLINE MAKRO ORDERS

so disappointed ordered a blood pressure machine had to keep finding out when it was coming. Eventually when ti came it was damaged and did not work so I immediately logged a return on the same day had to follow up when the will collect it they came two weeks later and then had to follow up what the problem is and where the refund is and three weeks later they paid the refund after lots of requests and not the delivery fee. phone again and I am still waiting now two weeks later when and if they are going to refund this. they have not got back to me when Their call centre are very helpful and sweet but their service is useless, this was delivered on the 4th april .So to date nothing is properly resolved will not order from them again with this type of service