Shocking service from Management

Makro's service at Cape Gate was never good, but today it was shocking!<br> There were only 3 cashiers available at the bulk tellers and no supervisors. When I requested some service they (Chris and his staff) refused to help and point me in the direction where the non-bulk customers pay. I refused as my vehicle was parked at the loading zone and I am shopping for one of my stores and not for my house. I asked to see the General Manager (Mr Burger), but Chris refused and told me I can rather phone him. I did phone him, but he did not want to take my call (not the first time) and send his PA. She was not much help, but some other staff member thought good to also start confronting me and told me to pay at the non-bulk counter. He told me that the bulk sales is for sales more or less R200 000.00. Not only was this a laughable statement but he is also clueless of what the actually average sale is at their bulk tellers.<br> <br> The attitude of this specific store's staff was responsible for the loss of 3 very good stores that use to buy a lot from them and Milnerton in the last past 10 years.<br>