Shocking service from Makro Online Shopping

<p>Placed an online order on the 30th of November. Received an email on the 1st of December to say my order was on it's way.</p> <p>To date - NOTHING has been received.</p> <p>What's worse? Trying to get some help from the people at the Makro call centre.</p> <p>Last person I spoke to was Zanele Mani on the 8th of December. Zanele tried contacting the courier company who apparently has my order. She came back on the line and said "sorry they dropped the call". So I asked what we can do about this. She PROMISED me to call me back before close of business ont he 8th. Guess what? Still no call.</p> <p>I am appalled at this service. This order was for a gift for my husband who's birthday was on the 6th of December.</p> <p>I would NEVER recommend Makro online to anybody. Ever</p>