Shocking service from Makro

Second complaint on Hello Peter First complaint was not addressed by Makro. I have asked countless times to be phoned to resolve this. I have submitted complaints via whatsapp and email too - still unresolved.

BROKEN MERCHANDISE 1 x Condere fan broken (part does not fit). I want a refund.

ITEMS NOT RECEIVED 4 x extensions (part of Condere fans special) not received - I want this to be delivered asap

INCORRECT ITEM RECEIVED 3 x duffelbags ordered - wrong colour received (red bag not received - instead black received). I want an explanation.

Poor service.

Makro to phone me to resolve this. ***