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Dianne M

1 reviews | Active since Jun 2019

30 Jun 2022, 09:48

SHOCKING SERVICE

Shocking Service I purchased a new tap for my kitchen over a month ago. The new tap is leaking, I have requested numerous time for a new tap to come and be fitted. When ever you call it just gets escalated to who knows where as nobody has the decency to call back. I will never purchase anything from Makro again. Its just shocking and disgusting the service from Makro

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Replies (2)
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Dianne M's update30 Jun 2022, 13:40
Reviewer Update
Thank you, please if someone can get back to me urgently. I have advised when they sent the courier twice that the tap cannot be taken out but someone has to come and fit the new tap. I have also sent photographs of where the tap is leaking. Kind regards Dianne
DM
Dianne M's update05 Jul 2022, 12:06
Reviewer Update
What a total joke to have a response from Makro.
I am waiting for them to come back to me with my complaint. What does it possibly take for them to resolve this. I've never had such shocking service