SHOCKING SERVICE AT MAKRO

I'm FURIOUS!!!! I've been on the phone all afternoon with Makro trying to get answers. I was promised delivery of my goods lay Wed. The consultant contacted me Tues to say my fridge still required delivery to the store. Here says it would be delivered Fri. He promised me a call and delivery if my goods on Fri. I have not heard from him since. Nor have I recieved my goods.

I have been on the phone all afternoon!!!!!!! To makro being sent round in circles unable to reach either the store or a manager. I'M BEYOND ****ED OFF%!#@!%% I expressed my anger one consultant kept asking me stupid questions instead of putting me onto a manager and then plot me on hold #$%%^&* after 10 min waiting I plot the phone down. My hourly rate is R1000 I spent over an hour trying to get answers. THIS IS NOT ON!!!!!! I STILL DONT HAVE AN ANSWER ABOUT MY ORDER. I spent R45000 on this current order. I'm about to call RCS to reverse the payment and I will rather go purchase at Dions Wired where I get proper service. I'M VERY UNHAPPY I'VE BEEN TRYING TO GET HOLD OF THE MONTAGUE STORE ALL AFTERNOON AND KEEP GETTING PUT THROUGH TO THE NATIONAL CALL CENTRE. WE EVEN SENT A MAIL FROM THE CALL CENTER TO THE MONTAGUE STORE I'M STILL AWAITING A RESPONSE OF SOME SORT. IT'S BEEN 3 HOURS !!@@^$#%^$@ this service is attrocious it took me over half an hour to activate my store credit card on Monday. This type of service is UNACCEPTABLE!!!!