SS
Sheldon S

1 reviews | Active since Feb 2018

08 Feb 2018, 09:33

Shocking service and turnaround time on returned iPhone.

Makro Germiston Return Assessment Note: **********

We returned an iPhone to Makro almost a month ago (10/01/18), repair/replacement should not take this long! When contacting the store we get told we must simply wait and that we will be contacted when the phone is ready.

Seriously disappointed with this level of after sales service and the support we have received from Makro Germiston. Will think twice before purchasing an electronic device there again.

0
Replies (1)
Makro
Makro's reply08 Feb 2018, 10:06
Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.

Regards

Mbali Makhanya