Shocking service and no customer care

<p>I am running a bottle store just opened few months back. I got stock from makro wonderboom and it expired 3 weeks later. I admit I did not check the stock when I received it. But when call to ask if they would change it no reply in 2 weeks I phone them to see and their reply is. We will call you now now. Yet no one does. No going on to the 3rd week still no reply.. I don't understand how they want me to buy from them yet they can't exchange this stock. Also the rep would come in every week to see me now he doesn't pitch up anymore. The lack of service I'm getting is horrible.</p>