1 reviews | Active since Dec 2016

05 Dec 2016, 11:32

Shocking service

<p>I ordered a coffee machine online 2 weeks ago. Makro created a waybill no for delivery and when I called they said it was handed over to Dawnwing couriers. When I called dawnwing, they said makro never handed The package over to any of there couriers. Makro cannot track my package at all. They keep saying they will call me back. Never happens. I am disgusted and have requested a refund. NEVER EVER will I buy from makro again. Not worth the stress and telephone bill! </p>

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Replies (1)
Makro
Makro's reply12 Dec 2016, 07:42
Official

Thank you for bringing to our attention your dissatisfaction with our online purchase.

The refund has been processed and it will take 5 to 7 working days to reflect on your account.

Please accept our apology for any inconvenience caused.

We hope you will have only positive shopping experiences at Makro in future.

Regards

Mmule Moropa