Shocking service
<p>I bought a vacuum cleaner online. After delivery promised a week ago and three follow up calls with the promise "we will deliver today"... Still nothing. So tomorrow will go to a store and buy one. Certainly not Makro</p>
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Makro's replyOfficial
08 Nov 2016, 10:00Please accept our sincere apologies for the inconvenience you may have experienced in respect to your online order.
At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
I believe you have receive your order.
We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Regards
Mmule Moropa
Best regards,
Makro's reply08 Nov 2016, 10:00
Official
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your online order.
At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
I believe you have receive your order.
We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Regards
Mmule Moropa
Best regards,