RG
Rodney G
1 reviews | Active since Aug 2024
20 Aug 2024, 11:03
Shocking order handling
Ordered an Android box online and got notified on the delivery date that the order has been canceled! Absolutely shocking unacceptable service! Be warned!
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
20 Aug 2024, 11:31Good day Rodney,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello PeterTeam
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello PeterTeam
Best regards,
Makro's reply20 Aug 2024, 11:31
Official
Good day Rodney,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello PeterTeam
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello PeterTeam
Best regards,
RG
Rodney G's updateReviewer Update
20 Aug 2024, 12:52Typical corporate excuses: I want what I ordered, not a refund. Don't advertise products you can't supply. You took my order and payment without allocating stock to my order - unacceptable.
RG
Rodney G's update20 Aug 2024, 12:52
Reviewer Update
Typical corporate excuses: I want what I ordered, not a refund. Don't advertise products you can't supply. You took my order and payment without allocating stock to my order - unacceptable.