Shocking in-store service

Makro Cape Gate, went to store to buy a TV, all sales people were very busy talking to each other and staring at their phones, so no help there. Sorted my self out re a TV, then to do the TV license bit, went to counter, gave info and then went to get other stuff while they were doing the admin. Anyway, some other makro gent out of the blue said that my makro card had to be the same name as my license which is absolute ******* as I bought 3 TVs at another makro store 2 weeks ago with the same info set up. I told the guy not to bother with his bs, went some where else to buy the TV and it was cheaper, haha. First it was makro online, never to use again, now it's also makro offline at stores. Won't bother with them for anything anymore.