sS
searle S
1 reviews | Active since Jul 2019
24 Jul 2019, 01:20
Shocking delivery and service, in fact, scary.
I bought AEG fridge/freezer on 12 July 2019 for R10,089. Should have been delivered by 19 July. It's now 23 July. I have phoned Customer Services every day for the last 4 days to check whether the order is OK and have been told it's with the courier. After reading all the other Hellopeter comments I am now very worried. I can't live without a fridge.
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Replies (2)
Makro's replyOfficial
25 Jul 2019, 08:53Good day Searle,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused. We will contact the relevant management and request urgent assistance in this regard, as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused. We will contact the relevant management and request urgent assistance in this regard, as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply25 Jul 2019, 08:53
Official
Good day Searle,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused. We will contact the relevant management and request urgent assistance in this regard, as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused. We will contact the relevant management and request urgent assistance in this regard, as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
sS
searle S's updateReviewer Update
25 Jul 2019, 17:27Thank you Makro. The fridge was delivered and installed today. So far, it seems to work perfectly. I am very happy.
sS
searle S's update25 Jul 2019, 17:27
Reviewer Update
Thank you Makro. The fridge was delivered and installed today. So far, it seems to work perfectly. I am very happy.