Shocking absolutely shocking

Item: Makro
Rating: 1
Author: Susan F

absolutely shocking i called the Makro call centre and i am still holding on to speak to someone and for the last 20 minutes have sat an listered to ladies screaming with laughter and heard a gentleman attending to a call. i am sitting here still listenung whilst im sending this review. We are phoning in to enquire regarding items bought at Makro and this is what you get. Who pays your salaries.

Helpful (0)

Replies (1)

Makro's replyOfficial

23 Apr 2021, 17:13

Good afternoon Susan,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply23 Apr 2021, 17:13

Official