Shocked at unhygienic process

<p>Bought a hairbrush straightener on Monday, used brush on Tuesday. Found a return slip in the box from a previous customer who had returned product used. So I was sold a used brush which did not work. Apparently I am the first client this has ever happened too? Nobody at the store will accept responsibility for the mishap. Will never buy another personal product from Makro as it maybe someone else's used item just returned to the shelf!</p>