****TY SERVICE
I have ordered online on 13th February. 20th February - Delivery due date
15th of February - I got an email and sms on that my order was out handed to the courier.
20th of February there was NO DELIVERY!!!!!! 20th of February - I email twice and didn’t get a response. I posted on Hello peter and Otsiele Boikanyo said he will get back to me and still hasn’t. Post on their Facebook page and Instagram - they didn’t response
Friday 22th of February I called call center – was told not all my stuff is ready – they have escalated the matter and will get back to me – They did not.
25th February I called call centre twice – I got 2 different stories -I was told they will get back to me – They did not and I posted on Hello peter and Otsiele Boikanyo said he will get back to me still hasn’t.
27th of February I called call centre again – I was told they would get back to me by 9am and they still have not…
4th of March – I received 2 of the 5 things I have ordered.
WHERE IS THE REST OF MY STUFF?
WHERE IS MY STUFF THAT I PAID FOR ??
Thank you for reaching out to us.
I'm sorry to hear that we have delivered an incomplete order and for the overall service.
I have sent you a mail regarding this matter.
Thank you again for writing to us.
Kind regards
Otsiele Boikanyo
Best regards,
Thank you for reaching out to us.
I'm sorry to hear that we have delivered an incomplete order and for the overall service.
I have sent you a mail regarding this matter.
Thank you again for writing to us.
Kind regards
Otsiele Boikanyo
Best regards,
