MB
Maleshwane B
1 reviews | Active since Jan 2015
06 Aug 2024, 14:36
Shameless business
I don't believe that I have to use all the available platforms to get through to you. My airtime, data and time. I've used all social media platforms as well as emails. Calls and all. I beg you to deliver my essentials. Going to the bathroom without toilet paper, preparing food without my rice, drinking tea without sugar and serving my kids dry bread because you are holding on to my peanut butter. I work hard to earn money. To be treated like this. Shame on you.
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Makro's replyOfficial
06 Aug 2024, 14:56Good day Maleshwane ,
Thank you for reaching out to us on our Hellopeter platform,
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us.
Please be advised your query has been escalated to the relevant department and they are currently handling your enquiry. We have sent your complaint to them to ensure that they attend to it promptly.
Kindly note feedback will be provided back to you as soon as possible.
Once again, we do apologize for the inconvenience caused.
Kind regards,
Makro Hello Peter Team
Thank you for reaching out to us on our Hellopeter platform,
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us.
Please be advised your query has been escalated to the relevant department and they are currently handling your enquiry. We have sent your complaint to them to ensure that they attend to it promptly.
Kindly note feedback will be provided back to you as soon as possible.
Once again, we do apologize for the inconvenience caused.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply06 Aug 2024, 14:56
Official
Good day Maleshwane ,
Thank you for reaching out to us on our Hellopeter platform,
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us.
Please be advised your query has been escalated to the relevant department and they are currently handling your enquiry. We have sent your complaint to them to ensure that they attend to it promptly.
Kindly note feedback will be provided back to you as soon as possible.
Once again, we do apologize for the inconvenience caused.
Kind regards,
Makro Hello Peter Team
Thank you for reaching out to us on our Hellopeter platform,
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us.
Please be advised your query has been escalated to the relevant department and they are currently handling your enquiry. We have sent your complaint to them to ensure that they attend to it promptly.
Kindly note feedback will be provided back to you as soon as possible.
Once again, we do apologize for the inconvenience caused.
Kind regards,
Makro Hello Peter Team
Best regards,