IM
Itumeleng M
1 reviews | Active since Feb 2019
19 Jul 2019, 21:22
Shameful and ********** Makro
To my shock and dismay, I was appalled to get an sms that my Makro card was used to purchase at Pick n Pay as per message below. I hereby place on record that I have never used my Makro card ever since the account was paid up. My request is for the culprit to be prosecuted to the full extent of the law. The sms I received is below: Makro Card: Thank you for purchasing at Pick n pay on card ...2027 for R641.58 on 19-07-2019 at 21:01. Avail CR R17506. Queries-call ***
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Makro's replyOfficial
20 Jul 2019, 12:44Good day Itumeleng,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and the inconvenience this ordeal has caused you. Please be advised that we will follow up with our RCS department and request them to liaise with you and update you on your ***** matter as soon as possible.
Again, we do humbly apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and the inconvenience this ordeal has caused you. Please be advised that we will follow up with our RCS department and request them to liaise with you and update you on your ***** matter as soon as possible.
Again, we do humbly apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Makro's reply20 Jul 2019, 12:44
Official
Good day Itumeleng,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and the inconvenience this ordeal has caused you. Please be advised that we will follow up with our RCS department and request them to liaise with you and update you on your ***** matter as soon as possible.
Again, we do humbly apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and the inconvenience this ordeal has caused you. Please be advised that we will follow up with our RCS department and request them to liaise with you and update you on your ***** matter as soon as possible.
Again, we do humbly apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team