TM
Tshepo M

1 reviews | Active since Sept 2016

24 Sept 2016, 02:30

SETTLING MAKRO RCS ACCOUNT/CLOSING THE RCS ACCOUNT

<p>i went to makro in woodmead to get the settlement amount on my account and paid the settlement to close my account on monday 20th september 2016, called the call centre to confirm the closure of account as adviced by the call centre AGENT, then they told me they closing the account and then called on friday to verify if the account is been closed only to be told that the account takes 30days to be closed... then later on the very same friday i get the msg that "WITH R6930 AVAILABLE TO SPEND ON YOUR MAKRO CREDIT CARD AS @22/9, CELEBRATE BRAAI DAY WITH MAKRO IN TRUE SOUTH AFRICAN STYLE. ........ I PAID R7202.00 ON TUESDAY. SO I EVEN WENT TO DO MY APPLICATION FOR CAR FINANCE WHICH SHOWS THAT I STILL HAVE A MAKRO CARD. </p> <p> </p> <p>I NEED THE ACCOUNT TO BE CLOSED AND UPDATED AS CLOSED ASAP...... I WONT PAY SERVICE FEES OF THIS ACCOUNT WHAT SO EVER!!!</p>

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Replies (2)
Makro
Makro's reply26 Sept 2016, 08:03
Official

Thank you for taking time to contact us.

RCS is the credit provider that underwrites our Credit Card division in compliance with NCA Rules and Regulations.

Please contact our Customer Service Department if you have any further queries.

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Regards

Mmule Moropa

Makro
Makro's reply26 Sept 2016, 08:03
Official

Thank you for taking time to contact us.

RCS is the credit provider that underwrites our Credit Card division in compliance with NCA Rules and Regulations.

Please contact our Customer Service Department if you have any further queries.

***

***

Regards

Mmule Moropa