SG
Samantha G

1 reviews | Active since Feb 2016

11 Nov 2022, 09:08

Settlement letter

I've requested for a settlement letter since 7th Nov'22, up till today i have not received anything. They informed the settlement letter will be sent within 48 hours. I want to pay up this account and close the account, but till now have not received any service. I am highly upset with the service received from Makro and feel that once this account is closed, i will never join any RCS group again. I hope whoever will read this, will expediate my request and give me a call to finally email this settlement letter to me.

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Replies (1)
SG
Samantha G's update14 Nov 2022, 13:11
Reviewer Update
Good day

I have not received any settlement letter from RCS for Makro and this is delaying the process for me to settle this account. Can someone urgently assist as i will be forced to take action and alert ICASA on how consumers are being treated.

I await your response.