KS
Kaizer S
1 reviews | Active since Jul 2020
11 Aug 2020, 15:03
Service you don't wish on your worst enemy
Still receiving terrible service from Makro. So from 02/07/2020, i have been awaiting a refund. You get emails from their heartless human computers who tell you that your refund is in some or other process of theirs. Call today to speak to a human and i am told that my refund is pending and i will get a call or an email from there hello peter team.
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Makro's replyOfficial
11 Aug 2020, 15:19Good day Kaizer,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we have received your complaint including the previously sent reviews, we have sent this complaint directly to our finance department to urgently assist with the refunding the online order amount. We are conducting necessary follow ups and will be sure to relay feedback directly to you shortly.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we have received your complaint including the previously sent reviews, we have sent this complaint directly to our finance department to urgently assist with the refunding the online order amount. We are conducting necessary follow ups and will be sure to relay feedback directly to you shortly.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Makro's reply11 Aug 2020, 15:19
Official
Good day Kaizer,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we have received your complaint including the previously sent reviews, we have sent this complaint directly to our finance department to urgently assist with the refunding the online order amount. We are conducting necessary follow ups and will be sure to relay feedback directly to you shortly.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we have received your complaint including the previously sent reviews, we have sent this complaint directly to our finance department to urgently assist with the refunding the online order amount. We are conducting necessary follow ups and will be sure to relay feedback directly to you shortly.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.