DH
Dean H
1 reviews | Active since Sept 2024
06 Aug 2025, 13:45
**** Service with No Refund
I requested a cancellation due to the product not being delivered. Makro customer care keeps on telling me that the matter is being escalated for cancellation. It is a week now already that this is being escalated. I spent quite a bit of money and no-one is helping me to get my money back. **** Service.
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
06 Aug 2025, 16:01Hi Dean,
Thank you for reaching out to us.
We apologize that your payment had failed to be allocated on our system.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We apologize that your payment had failed to be allocated on our system.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply06 Aug 2025, 16:01
Official
Hi Dean,
Thank you for reaching out to us.
We apologize that your payment had failed to be allocated on our system.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We apologize that your payment had failed to be allocated on our system.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
DH
Dean H's updateReviewer Update
06 Aug 2025, 19:49Order Number: OD***
Product: HiMost HiA40C 4K projector
Price: R3 399.00
Product: HiMost HiA40C 4K projector
Price: R3 399.00
DH
Dean H's update06 Aug 2025, 19:49
Reviewer Update
Order Number: OD***
Product: HiMost HiA40C 4K projector
Price: R3 399.00
Product: HiMost HiA40C 4K projector
Price: R3 399.00
Makro's replyOfficial
08 Aug 2025, 10:45Hi Dean,
Thank you for getting in touch with us.
We sincerely apologize for the delay of your refund.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for getting in touch with us.
We sincerely apologize for the delay of your refund.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply08 Aug 2025, 10:45
Official
Hi Dean,
Thank you for getting in touch with us.
We sincerely apologize for the delay of your refund.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for getting in touch with us.
We sincerely apologize for the delay of your refund.
We have received feedback from our finance department now stating that your refund has been successfully approved.
The refund will reflect back into your account within the next 7 to 14 working days, bank dependent.
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
We sincerely apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,